Infineon Technologies
As a long-standing partner of Infineon Technologies AKI continues to support SAP printing processes.
Infineon Technologies is modernising its SAP printing processes across the group with the latest PrinTaurus solution from AKI. The decisive factors were both the six-year partnership with AKI GmbH in Würzburg, which belongs to the KYOCERA Group, and the advantages that PrinTaurus offers Infineon.
The customer
Small, barely perceptible, semiconductors are indispensable companions in our daily lives. Chips from Infineon are used wherever electricity is efficiently generated, transmitted and used. They secure our digital data exchange. They reduce the pollutant emissions of cars and enable fully autonomous driving. Infineon Technologies AG is a leading global supplier of semiconductor solutions that make life easier, safer and more environmentally friendly. Microelectronics from Infineon is the key to a future worth living. Infineon employs approximately 35,000 people worldwide.
- Sector IT industry
- Task Platform change to X86 systems in SAP printing
- Top Challenge Higher transparency and better predictability of print volume
- Top benefit New printers are integrated into SAP landscape with minimum effort – Higher transparency of print data – 24/7 support by AKI experts
The initial situation
Until 2010, Infineon had implemented printing from SAP systems using its own solution. At that time, Infineon decided to use an external solution for SAP printing to support the platform change to X86 systems. The solution was also intended to make the group’s increased print volume easier and more accurate to plan.
The solution
After six years, Infineon takes stock. Right at the beginning of their partnership, the AKI experts carried out a comprehensive analysis of the system requirements, at the end of which the PrinTaurus software was introduced across all locations during ongoing operations. In the process, existing solutions from third-party suppliers and concepts developed in-house were seamlessly connected and integrated into the overall concept. Result: By means of an easy-to-use graphical user interface, about 500 unneeded printer queues could be cleaned up, unused printers identified and new printers integrated into the SAP landscape with as little effort as possible. In the complex SAP printing environment, Infineon was able to improve error tracking and increase the transparency of print data. Printing became more stable and more secure thanks to AKI’s high-availability solution. In addition to the performance, the service quality of the provider was also convincing: In order to keep downtimes of the business-critical SAP printing as low as possible, AKI offers 24/7 support to guarantee the high availability of critical print jobs.“With the team from AKI we have found a competent and reliable service partner for printing,” said Wolfgang Almer, Project Manager SAP Basis at Infineon IT Services GmbH, Klagenfurt. “The PrinTaurus solution enables a significantly improved and simple management of company-wide SAP printing.
The print paths are now transparent and traceable. We can now better serve and plan the high print volume. Barcode printing runs more stably, and the high availability concept means we no longer have to worry about downtime.”
The benefits
Gain transparency, stability and high reliability.
- Transparency of print paths and print data streams
- High availability of mission-critical print data
- Savings of 500 printer queues
- Two-thirds reduction in time required to integrate new printers
- Expert and certified 24/7 support from the AKI team
- More stable and secure print processes
Contact
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