Service & training
We offer a wide range of services for our customers. Our PrinTaurus service packages are as individual as our customers are - so we guarantee the best fitting solution for your demands.
The PrinTaurus services at a glance:
- Extended telephone support
- Managed services: Remote-monitoring, Managed Print Services.
- Training: Individual training on-site at the customer.
Hard- and software consultancy
- Analysis: We collect the relevant information about your print environment.
- Detailed report: We give you a detailed report containing the concrete solution scenarios for your company.
Network configuration services/installation services
- Operating system migration for print servers: Migration to Windows Server 2008 R2 and following server versions.
- Safeguarded roll-outs/project support: Adaption of AKI software modules, integration of application software, structured documentation.
Software consultancy
- Consulting workshops: Workflow analysis, RoI studies, measures for enhancing performance and throughput
Please get in touch with us if your needs and service specifications are not explicitly mentioned in the overview above.
Ready for the pit stop?
AKI's experts will closely examine your printing environment, inspect the problem zones and pinpoint the potential for optimisation - read more in the ...
Training
We think about the costs.
To keep the costs down, training takes place locally on your premises. This saves time and staff expenses. If you prefer, we can also conduct training courses and workshops here in Würzburg as well.
AKI trains your employees.
But don't worry, it's nothing major. Because our print management solutions are simply structured and easy to use from the outset, your employees will learn how to use them in record time.
AKI gives you something to take home.
Comprehensible printed documentation that should answer all your questions. Or where you can just look something up ...
And afterwards?
If any questions or problems should arise, you can call our help desk with its friendly and competent staff. As our registered customers know, here is where they will find help quickly and without any complications.
